Concept information
Preferred term
Call Centers
Type
-
Topical Descriptor
Broader concept
Entry terms
- Call Center
Scope note
- A facility set up for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls.
History note
- 2017
In other languages
-
Finnish
-
puhelinkeskus
-
Swedish
-
Teletjänstcentral
URI
http://www.yso.fi/onto/mesh/D000070456
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